Mr. Suresh Lulla holds a B.Tech. in Mechanical Engineering from the Indian Institute of Technology, Bombay, and an M.S.in Industrial Engineering from Wayne State University, Detroit. He studied advanced courses in Economics and Marketing at Drexel University, Philadelphia. He is a Certified Management Consultant from the Institute of Management Consultants of India, and a Senior Member of the American Society for Quality. In addition, Mr. Lulla is a Certified Quality Engineer and Certified Quality Manager from Quality Council of Indiana; an Accredited Quality Auditor (IQRS) from Det Norske Veritas.
Suresh Lulla established Qimpro Consultants Private Limited in 1987 as a focused quality management consultancy based on The Juran Trilogy: quality planning, quality control and quality improvement. He holds two Certificates of Achievement from Dr. J.M. Juran. Since inception, Qimpro has saved Indian corporates over Rs. 4,000 crores in terms of costs of poor quality, using the Juran methodologies. Currently, Qimpro is the exclusive Indian affiliate of David Hutchins International, UK; GOAL/QPC, USA; and Quality Council of Indians, USA. Apart from India, Qimpro conducts assignments in Thailand, Malaysia, Singapore, Indonesia, Iran, Pakistan, Sultanate of Oman and Kenya. In 1991, Mr. Lulla established Qimpro Standards Organization for conducting assessments and audits of organizations against business excellence models as well as world-class quality systems criteria. Several client organizations have won the IMC Ramkrishna Bajaj National Quality Award, Deming Prize, and Asia Pacific Quality Award.
In 2000, Mr. Lulla established Qimpro Foundation for recognizing excellence in quality-individual and corporate. The Foundation also focuses on quality in education and healthcare. Mr. Lulla’s pioneering efforts initiated the quality revolution in India. His contribution in this revolution has gone a long way towards his mission, ‘Made in India: A world-class marketing asset’. In 2004, Mr. Lulla was awarded the IMC Juran Centennial Medal for his pioneering contribution to quality practices in India.
Mr. Lulla is a reputed speaker on management and has authored more than 100 pioneering articles in high profile business publications to his credit. He is the author of a Tata McGraw Hill published book, “World-Class Quality – An Executive Handbook”.